The whole panel contains of 2 tabs.
A tab Settings is divided into a few sub-sections desribed below.
Including options by default when matching flights in HR Sheet when sending an email to a handling agent.
This configuration allows you to choose one of three options:
An example of the Handling Request with “Operator IATA” set in the Handling Request configuration presented in the screenshot on the right-hand side. ICAO designator “YYY” is replaced by IATA code “T7”.
Both codes must be defined in the operator's General Settings.
The Checklist consists of a list of items as shown in the screenshot, which when ticked will affect the status and change it to and vice-versa (unticked - changes made to a flight will not change the status). “Time change treshold” allows to set a time buffer. If the schedule is changed by fewer minutes than indicated in this option, the HR status will not change.
All the elements of the checklist are ticked by default. Schedule checkbox is ticked and cannot be modified.
Changes to the flight that affect the status of Handling Request, apart from changing status to , will also change HR link to Airport Name Update. When hovering the mouse over this link, it will display a list of changes in the tooltip.
To enable the module tick box 'HR available (items below are applicable only when this field is enabled)' and untick 'Test settings (if marked, HR will be sent to user's email address instead of handling agent)' which is turned on by default. Next step is filling in email details, such as:
A field 'Email subject' contains what is later shown in the subject of 'Handling Request' email.
I.e. Handling Request\\[DATE]\\[ACFT_REG]/[ACFT_DEF_FLIGHT_NUMBER]\\[ADES_ICAO]\\[VERSION]
When the handling email is sent out, the 'Email subject' text turns to:
Handling Request\\26-06-2013\\M-LEON\\EGSS\\(ver 1)
Default email contents are particularly important because they include the default email contents for new, amended, and cancelled handling requests as well as default GAR content, requested items, HOTAC details, Billing info and Footer. What all these fields contain is only email text messages - NOT handling requests/GARs themselves - as documents are attached separately as PDFs files. You can add in these particular fields your default phone/fax number, email address, etc… See below examples of default email contents.
|Default HR email content|
We kindly request handling as per attached request.
Please acknowledge the receipt of this email.
|Default amended request email content|
Please see attached amended handling request for the flight we are operating.
All updates are marked in red on the attached document.
Please acknowledge and advise all confirmed to firstname.lastname@example.org
|Default cancellation request email content|
Please find attached handling cancellation.
Please confirm by return of email to email@example.com
|Default requested items|
Airport Slots if required,
Refueling as advised by OPS
|Default HOTAC details|
4* Hotel where possible, with suitable facilities,
Budget 150EUR per room minimum,
Transport to/from HOTAC
Please provide us with an estimated cost and email your confirmation to @email or fax @fax .
Alternatively contact us on @phone .
At the bottom of the window, you can tick a checkbox Attach GenDec to add General Declaration document to Handling request email.
In this section you can define whether Leon should disable sending HR emails for the entire fleet to a particular airport/airports. Or should Leon enable sending HR emails for just one tail, to a particular airport/airports.
By clicking a link Add rule you can select the aircraft registration, an airport, whether HR emails should be sent or not and the order.
If for a particular airport there should not be sent any HR emails at all, leave aircraft field as 'Select' - Leon will show Any in the column 'Registration'. In such case, when adding a new flight to the airport where it is defined that no HR email should be sent, in a tab 'Checklist' Leon will show handling's status as 'Not Applicable' and will not select any handler. Also, when hovering the mouse over the 'Note' icon, Leon will show an information:“Handling is not required on selected airport for current aircraft”. You can, of course, still select a handling agent manually and send HR email, if necessary.
The order defines which setting is more important if it comes to defining the rule for the same airport.
For example, no HR emails should be sent to EGGW, apart from the aircraft A-BCDE - the order for A-BCDE should be higher then for 'Any' rule, so that sending HR emails for this tail is enabled. It is not possible to add the same order to 2 different rules. If you try to do so, Leon will change the order of previously added rule (either increase it or decrease it, depending on numbers of rules and order-number you add).
In the settings you can also define the Requested items which will then show in the Handling Request email by default.
It is also possible to assign the Handling Request default requested items to a specific aircraft.
Any changes made to the list of requested items will only apply to the newly added flights and not the existing flights.
The items per aircraft will overwrite the operator default requested items in Handling Request email.
This section is divided into two sections: