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updates:integrations-an-option-to-be-integrated-with-q5-software-has-been-added [2018/01/19 15:29]
rafal
updates:integrations-an-option-to-be-integrated-with-q5-software-has-been-added [2018/01/22 15:04] (current)
rafal
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 For more information visit [[http://www.q5systems.com/|Q5 Systems website]]. For more information visit [[http://www.q5systems.com/|Q5 Systems website]].
 +
  
 **How to integrate** **How to integrate**
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 **How to configure** **How to configure**
  
-Once you have integrated you need to configure the available 'EVENTS'. 'Events' can be added by Leon IT upon contactin [[support@leonsoftware.com]].+Once you have integrated you need to configure the available 'EVENTS'There is a possibility of adding further 'Events' in the future.
  
 The only currently available event is a 'Late Roster' warning.  The only currently available event is a 'Late Roster' warning. 
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 Once you click on the 'Late Roster it will open a dropdown list with an option to choose **Customer**. 'Customer' is a Department within Q5 System you would like to send the warning to. Once you click on the 'Late Roster it will open a dropdown list with an option to choose **Customer**. 'Customer' is a Department within Q5 System you would like to send the warning to.
  
-Switch the status to 'ON' and set the reamining items: Priority, Location, Type, Category and Subcategory. These items are uploaded from Q5 and can be added only in Q5. This is to correctly map the event from Leon in Q5 System.+Switch the status to 'ON' and set the remaining items: Priority, Location, Type, Category and Subcategory. These items are uploaded from Q5 and can be added only in Q5. This is to correctly map the event from Leon in Q5 System.
  
-If you want to update the list of items in Leon simply go to INTEGRATIONS section, click on Q5 integration and the list of items should refresh. List of items you see in each following dropdown is a result of the item chosen in the previous dropdown.+If you want to update the list of items from Q5 in Leon simply go to INTEGRATIONS section, click on Q5 integration and the list of items should refresh. List of items you see in each following dropdown is a result of the item chosen in the previous dropdown.
  
 **Threshold** is set in Leon and means the number of days from 'Now' onwards that Leon should search for a security event. More information in 'How it works' section. **Threshold** is set in Leon and means the number of days from 'Now' onwards that Leon should search for a security event. More information in 'How it works' section.
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 Currently, the integration allows recording any security-related events, such as overdue publishing of the roster, in the Security Management System that is Q5. Depending on the configuration, if such an event occurs in Leon, the information is automatically forwarded to Q5 System. Currently, the integration allows recording any security-related events, such as overdue publishing of the roster, in the Security Management System that is Q5. Depending on the configuration, if such an event occurs in Leon, the information is automatically forwarded to Q5 System.
 +
 +
 +__Example__
 +[{{ :leon:updates:Q5DR.png?300|Duty Roster for Q5}}]
 +
 +The screenshot will help you to understand when the Duty Roster event is reported to Q5 systems.
 +
 +Let's assume that 2nd February at 15:00 is our 'NOW'. Marked within red frame in the screenshot.
 +
 +The 'Roster effective date' has been set to 13th February. This is the dark blue line in the screenshot.
 +
 +In the integration settings we have inserted 14 days 'Threshold'. Field marked yellow in the screenshot.
 +
 +The above values mean that the 'Roster effective date' is currently placed withing the 'Threshold' (2nd of February at 15:00 + 14days is 16th of February at 14:59).
 +
 +Since the 'Roster effective date' is within the 'Threshold' period, if we now move the 'Roster effective date' to any other date, the event will be reported within Q5 system.
 +
 +For the Q5 notification purpose, Leon will always check when the effective date has been moved, considering the 'NOW' and the 'Threshold'.
 +
 +
 +
updates/integrations-an-option-to-be-integrated-with-q5-software-has-been-added.1516375741.txt.gz · Last modified: 2018/01/19 15:29 by rafal